Desktop Support

Welcome to Business Information Services (BIS) Desktop Support. Our misson is to provide resources and services making your campus computing easier, safer and more productive.

Data Recovery
Desktop Support provides limited data recovery services.

Data Protection
Desktop Support provides best-practice recommendations to Humboldt State University employees to protect their work and school data from theft and catastrophic failure by using regular backup and security strategies.

Equipment Repair
Desktop Support provides hardware and software repair services. Desktop Support also provides assistance with warrantee service, hardware, software and operating system problems.

Hardware
BIS publishes a hardware recommendations for desktop and laptop computers at the beginning of each semester. The Hardware link provides current information and resources to assist you in making purchase decisions of recommended computers, printers. Desktop Support provides additional hardware and software services including set-up, software installation, configuration, and migration of user data to new workstations.

Security - Spam, Spyware, and Viruses
Desktop Support works hard to increase security awareness and mitigate problems regarding security, spam, spyware, and virus problems. For immediate assistance call us x5745.

Software
BIS also publishes corresponding administrative software baseline recommendations at the beginning of each semester. Desktop Support provides current software, vendor and license information, and download links for installation of various software titles.